W.E R PEPT

At W.E R PEPT, we are committed to providing a smooth and reliable shipping experience while ensuring that all orders are handled with care and attention.

This Shipping Policy explains our shipping process, delivery timelines, and important information regarding your order.

1. Order Processing

Orders are processed after payment confirmation and verification of order details.

Processing times may vary depending on:

• Product availability
• Order volume
• Required documentation or verification

Once your order has been processed and shipped, you will receive relevant shipping information when available.

2. Shipping Methods and Delivery Times

Delivery times may vary depending on the destination, shipping method, and external factors.

Estimated delivery timelines are provided as a guideline and may be affected by:

• Carrier delays
• Customs processing
• Weather conditions
• Local delivery services

WER PEPT is not responsible for delays caused by circumstances outside our control.

3. Order Tracking

Where tracking information is available, customers may receive shipment details to monitor their order progress.

Please ensure that your provided email address is accurate to receive order updates.

4. Shipping Information Accuracy

Customers are responsible for providing accurate shipping information during checkout.

WER PEPT is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete shipping details provided by the customer.

5. International Shipping & Customs

For international orders, shipments may be subject to customs regulations, inspections, duties, or import requirements depending on the destination country.

Customers are responsible for understanding and complying with their local regulations regarding imported products.

Customs delays are outside the control of WER PEPT.

6. Lost or Damaged Shipments

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible with:

• Order number
• Shipping details
• Description of the issue
• Supporting photos (if applicable)

We will review the situation and assist with the next steps.

7. Shipping Restrictions

Some products may be subject to shipping limitations based on destination regulations and applicable laws.

WER PEPT reserves the right to review or restrict orders where necessary.

8. Contact Us

If you have questions regarding shipping, order status, or delivery information, please contact our team:

Email: Info@werpept.com